We at Thai Crafts Online Shop LTD want our customers to be satisfied with products purchased on https://thaicrafts.eu
Returns and Exchanges
We gladly accept returns and exchanges, please contact us within 3 days of delivery and dispatch items back within 14 days of delivery.We don’t accept cancellations. Custom or personalized orders and items on sale cannot be returned.
Conditions of Returns
Buyers are responsible for paying return postage, if the item is not returned in its original condition,
the buyer is responsible for any loss in value.
All orders will be dispatched within 2 to 3 business days. We deliver to addresses in Ireland & the EU
We deliver to addresses within Ireland with An-Post for small orders. For large/bulk orders please email firstname.lastname@example.org
Deliveries to countries in the European Union will be by courier.
Who we are
Thai Crafts Online Shop (http://thaicrafts.eu) located in Dublin, Ireland. For any queries contact email@example.com.
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Information we collect
We collect personal information but only when you submit it through registering to our site or when by filling out a form. This information may include name, email address, telephone number and content of your message.
Non-Personal information we collect include users Public IP address and is collected from all website visitors, this data cannot be used to identify or contact you and is for statistics.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your personal information is stored on secure servers hosted in a Microsoft Azure Data Center and stored in Ireland/EU. All transactions are secured using TLS/SSL Certificates for encryption.